Terms & Conditions

Terms and Conditions
1. You are enrolling in PHYSICS RADAR courses of your own interest and will.

2. You are fully responsible for any accidents, injuries, or mishappenings that occur with you/by you, whether inside or outside the institute’s premises. PHYSICS RADAR will not be held liable.

3. Any misconduct, misuse of mobile phones, internet, or involvement in illegal or indecent activities will result in immediate rustication without a refund.

4. In case of your selection in Board Exams, Engineering/Medical Entrance Exams, or other competitive exams, PHYSICS RADAR reserves the right to use your name, photo, and other details for promotional purposes (print, electronic, and social media).

5. PHYSICS RADAR reserves the right to communicate through emails, SMS alerts, WhatsApp messages (text, images, videos, documents), and posts to your provided contact details.

6. You agree to follow all instructions as outlined in the information provided in the enrollment form or course material.

7. Refunds will not be processed unless the course fee paid by the student or parent has been successfully credited to the official PHYSICS RADAR account. Refunds will then follow the institute's refund policy.

8. All students will be issued an ID card, which must be carried daily for access to classes.

9. If a student is absent for more than 10 consecutive days without submitting a written application, they will be considered expelled from the institute. No separate notification will be sent, and no refund of fees will be provided.

10. Any changes in address or contact information must be communicated to the institute without delay.

11. PHYSICS RADAR may assist in arranging conveyance facilities, but responsibility for safety and reliability lies solely with the students/parents.

12. Once enrolled, students cannot change or cancel their enrolled package. Full payment and enrollment are considered final and non-refundable.

13. All disputes are subject to Bareilly jurisdiction only.

14. Your admission is valid only for the academic year in which the program is offered.

Privacy Policy

At PHYSICS RADAR, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website, app, or services, you consent to the practices described in this policy.

Information We Collect
We may collect the following types of information:
Personal Information:
1. Name, address, phone number, email address, date of birth, and gender.
2. Information provided during registration or while filling forms on the website/app.
3. Details submitted during inquiries or communications via email, phone, or other means.
Other Information:
1. Demographic details such as location, preferences, and interests.
2. Technical details such as IP address, browser type, and usage statistics.
3. Information related to transactions but not payment details (e.g., order details).
Additional Information:
Reviews, feedback, or any data voluntarily shared by you during interactions.

How We Use the Information
The information collected is used to:
1. Maintain internal records and improve our services.
2. Personalize your experience and provide relevant recommendations.
3. Contact you for important updates, promotional offers, and other relevant communication through email, SMS, or WhatsApp.
4. Respond to your inquiries and provide better customer support.
5. Enhance website performance and ensure the security of your interactions.
6. Use aggregated data for analysis and research purposes to improve our offerings.
Disclosure of Information
PHYSICS RADAR may disclose your information under the following circumstances:
1. To comply with legal obligations or governmental requests.
2. To investigate and prevent fraud, abuse, or unlawful activities.
3. To protect the rights, property, or safety of PHYSICS RADAR, its users, or others.
4. For promotional purposes, such as showcasing success stories of enrolled students (e.g., name, photo, rank in competitive exams).
Data Security
We take all reasonable precautions to safeguard your personal data against unauthorized access, misuse, or disclosure. This includes:
1. Securing all transactions through encrypted payment gateways.
2. Implementing strict access controls and monitoring systems.
3. Regularly updating our website and app to address potential vulnerabilities.
Note: No payment or transaction details are stored on our servers.
User Responsibilities
You are responsible for:
1. Keeping your account information, including your username and password, secure and confidential.
2. Ensuring the accuracy of the information provided during registration.
3. If you believe your account has been compromised, please contact us immediately.
Cookies
Our website may use cookies to enhance your experience and customize content based on your preferences. You may disable cookies through your browser settings, but doing so may limit certain functionalities on the website.
Your Rights
You have the right to:
1. Access, update, or delete your personal information by logging into your account or contacting us directly.
2. Opt out of receiving promotional emails, SMS, or WhatsApp messages by following the unsubscribe link or contacting us.
Third-Party Services
PHYSICS RADAR may integrate third-party services for features like analytics or payment processing. These services may collect information based on their own privacy policies. We encourage you to review their terms and conditions.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this page for updates.
Contact Us
For any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: contactphysicsradar@gmail.com

Refund Policy

1. No refund of the Registration Fee shall be made under any circumstances whatsoever.

2. No refund of any installment fee shall be made under any circumstances whatsoever.

3. No refund of any type will be made under any circumstances after joining the online/live classroom courses.

4. No refund of any type will be made under any circumstances after joining the short-term classroom/online courses.

5. Refund deductions will be made based on attendance as follows:  
- Within 5 days: 20% of the tuition fee (without scholarship) will be deducted.  
- Within 10 days: 40% of the tuition fee (without scholarship) will be deducted.  
- Within 15 days: 50% of the tuition fee (without scholarship) will be deducted.  
- Within 30 days: 60% of the tuition fee (without scholarship) will be deducted.  
- Within 60 days: 70% of the tuition fee (without scholarship) will be deducted.  
- Within 90 days: 80% of the tuition fee (without scholarship) will be deducted.

6. Refund requests will not be accepted after 90 days from the commencement of the course.

7. No kit is provided as part of the course, so there is no kit amount to be refunded.

8. Refund requests will not be entertained for any EMI/loan payments.

9. Any legal matter or dispute related to fee refund is subject to the jurisdiction of Bareilly only.

10. All refund requests must be handled through email. Phone calls regarding refund cases will not be entertained.
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